POWER SYSTEM OPERATOR INSTRUCTOR (Open) w/Supplemental Questionnaire Job (Sacramento, CA, US)
POWER SYSTEM OPERATOR INSTRUCTOR (Open) w/Supplemental Questionnaire
Req ID:
2772
Job Category:
Engineering/Technical
Last Day to Apply:
Aug 14, 2009
Salary Range:
103,620 - 129,396
Employment Type:
Regular
Eligible List:
Yes
Selection Process:
Application review, performance exam and interview
Employment Application Disclosures
Purpose
OPEN POSTING
Under the general direction of the Supervisor, Power Operations Training, researches, designs, reviews, evaluates, and conducts NERC Continuous Education training to Power System Operations control room personnel, and all other classifications mandated by NERC or other grid generation and operating standards regarding the operation, control and monitoring of the SMUD Balancing Authority and District’s generation, transmission and gas pipeline facilities.
Essential Functions
1) As a NERC Continuing Education Provider, designs, develops and implements educational and training programs to meet NERC regulatory compliance and reliability standards, and provides such training for all groups, including NERC Certified Power System Operators, to maintain regulatory compliance and enhance employees skills, knowledge and career opportunities, while fostering SMUD Balancing Authority and District reliability.
2) Assesses the need for new training programs or enhancements by evaluating the effectiveness of current programs; discusses with Supervisor, Power Operations Training, to ensure training meets operational needs as well as NERC and District mandates; evaluates training programs to ensure quality standards are met; evaluates and incorporates new technology into curriculum; and develops and monitors performance measurements, metrics and performance plans.
3) Develops, implements, monitors and evaluates training programs for electric and gas pipeline operations staff by providing on-the-job and classroom training; ensures the progress of employees in training; provides on-the-job feedback and guidance as necessary; and coordinates work scheduling to accommodate necessary training activities.
4) Designs, develops and implements the System Operations and Reliability Department’s training programs to ensure that they meet operational needs and regulatory compliance and reliability standards; reviews, evaluates and selects Computer Based Training (CBT), videotapes/films/written training and educational materials to supplement in-house training and education programs; designs and develops training programs based on performance gaps; designs and develops course content specific to new hires; and reviews lesson plans and course content to ensure training needs are addressed; supports Power System Operations, Power Operations Engineering and Energy Management Systems group to develop and maintain the Operator Training Simulator and associated training material.
5) Conducts and/or coordinates course instructions; coordinates facilities, equipment, and announcements; tracks attendance and develops report for personnel who are in non-compliance; develops training programs that minimize impact on District operations; incorporates significant maintenance and operation requirements; documents employee training, certification, qualifications and regulatory-mandated training; coordinates programs presented by outside trainers; conducts post-course evaluation; directs and coordinates, as assigned, other District personnel assigned to develop and conduct training; serves as point-of-contact related to training programs; and maintains training material and equipment.
6) Supports the SMUD Balancing Area and District’s skills and knowledge needs by maintaining the job task and analysis and by identifying training opportunities; performs job/task and needs analysis; performs feasibility studies; develops skills assessments and performs gap analysis; and researches and selects training programs and software to maintain the skills and knowledge needs required.
7) Assists in planning, reviewing and conducting work activities and researches required project information associated with internal/external department projects in accordance with established task objectives and schedule as outlined in the project plan/contract.
Assists in the administration of internal/external projects by assisting in identifying project objectives; identifying internal/external project team within area of responsibility; assisting in the development of Request for Proposals where applicable; participates in developing project plans including schedule, cost, key work products, and milestones; monitors project progress and completion in area of responsibility against plan/contract; monitors and revises schedules, scope, expenditures and assignments as warranted; reviews work products; assists in resolving conflicts and discrepancies; maintains project records and files; and participates in the overall review of the completed project results and making recommendations for next steps.
9) Maintains positive relationships with other department units, with Distribution Systems Operations and other District departments and with other utilities to coordinate responsible activities and ensure resolution of operating system problems or disputes.
10) Performs related duties, as required.
Minimum Qualifications
[KNOWLEDGE OF:]
Procedures and practices related to the District’s electric and gas pipeline operations; power and gas pipeline system operating and design principles, concepts and techniques; safety; electrical theory; electrical transmission system design and operations; principles of substation design, system operating procedures; equipment, apparatus and applicable codes; techniques for training staff; concepts related to evaluating and recording performance results; performance measurement development and application; methods and techniques for report preparation and writing; techniques and strategies for public speaking; procedures and practices for overseeing contractor’s/consultant’s work activities; characteristics and operational needs of various organizational units; principles and practices of program evaluation; methods and techniques for record keeping; concepts of training and learning principles, concepts of instructional design and development; strategies related to career development, coaching and mentoring and employee motivation policies; concepts of technical training standards and requirements associated with work processes; methods and techniques track skills; safety policies, practices and procedures; practices for delegating, assigning and reviewing work assignments; techniques and concepts related to teamwork; District policies, procedures, applicable MOU’s and other special agreements; procedures and practices for monitoring and managing projects; safety policies, practices and procedures; standard operating procedures for modern office equipment including a computer and applicable software; English grammar, punctuation and vocabulary standards; industry reliability rules, standards and practices; load flow and stability calculations; principles and practices of power system planning.
[SKILL TO:]
Assess how well one is doing when learning or performing a task; identify, assess and coordinate training needs for staff; provide input to performance evaluations for the work of others; develop creative ways to solve a problem; generate innovative or clever ideas about a given topic or situation; research, analyze and provide recommendations to achieve District objectives; develop and conduct oral presentations to internal/external audiences; teach individuals or groups in a classroom or work area environment; use training and presentation materials and software for effective communication, understanding and retention; determine the best training techniques to use on a wide variety of subject matters; use independent judgment; take initiative and make sound decisions; facilitate development of teams; motivate employees and resolve conflicts when they occur; coach and mentor personnel in the training area; translate complex terminology into non-technical terms; prioritize work in a matrixed organization with multiple internal customers; express ideas/facts clearly and concisely to individuals or groups, taking into account the audience and nature of information; analyze, design, develop, implement and evaluate technical training; prepare training schedules; serve as a reference person for other employees; establish and maintain effective tracking systems for skills and knowledge inventory; and direct and coordinate the work of others involved with technical training; provide highly technical expertise related to District operating procedures, policies and practices affecting the work unit; respond to requests for information and inquiries from District personnel and outside agencies; read and interpret complex documents and drawings; adhere to applicable personnel laws, codes and regulations; plan, organize, direct, control, and review the work of others; coach, mentor, motivate, influence, challenge and develop subordinate staff, or terminate. Prepare and implement safety plans, procedures and practices for unit; coordinate the work of the function or unit with other District entities; interpret and apply District policies procedures, applicable MOU and/or other special agreements; operate a real-time computerized energy management system; make accurate decisions while working long hours and under emergency conditions; recognize unsafe conditions and act accordingly; recognize system deficiencies and make recommendations for corrective action; respond quickly to changing priorities; perform complex technical planning analysis; monitor, evaluate and manage projects; anticipate problems and apply innovative and creative techniques in their resolution; utilize a personal computer and/or computer terminal, systems and software relevant to the job; communicate effectively orally and in writing internally/externally; establish and maintain effective working relationships internally/externally.
[EDUCATION:]
High school diploma or equivalency. Coursework in developing and implementing training plans related to the electric utility industry or other related field is required.
A Bachelors Degree from an accredited university is highly desirable.
[EXPERIENCE:]
Minimum of ten (10) years of progressively responsible relevant work experience with an electric or gas generation and transmission utility, with five (5) years in control room operations (i.e., interconnected system operations, emergency operations, and restoration procedures). Of the total years required, a minimum of three (3) years as a Senior Shift Power System Operator and/or a minimum of three (3) years in training electrical system operators by a Standard Approach to Training such as criterion-referenced instruction are required. Proven ability to analyze, design, develop, implement and evaluate training related to electric utility industry and experience implementing and maintaining enterprise applications software in support of training processes. Experience approving and providing NERC Continuous Education Training is required.
NERC Reliability Authority (or System Operator) Certification required.
Experience as a Reliability Coordinator is preferred.
NOTE: YOU WILL BE ASKED TO RESPOND TO THE FOLLOWING SUPPLEMENTAL QUESTIONS WHICH WILL BE THE LAST STEP OF THE ON-LINE APPLICATION PROCESS. This questionnaire must be completed for employment consideration. There is a 3,000 character limit per question. In addition, the system will time out after 60 minutes if you have not completed your responses to the supplemental questions; therefore, we recommend that you prepare your answers in advance using a word processing program and then copying your responses into the appropriate fields of the on-line application. PLEASE DO NOT INDICATE “REFER TO RESUME” AS IT WILL BE VIEWED AS AN INCOMPLETE ANSWER.
1. Are you NERC Reliability Authority (or System Operator) certified?
2. Please describe in detail your experience in Power System Operations including involvement with Control Center operations. Where did you acquire your experience and how many years of experience to you possess?
3. Please briefly describe your experience managing an operator-in-training/apprenticeship program for system operators. Where did you acquire your experience and how many years of experience to you possess?
4. Please describe in detail your experience providing NERC Continuous Education to Power System Operators using a systematic approach to training. Where did you acquire your experience and how many years of experience to you possess?
5. Please describe in detail your experience conducting and maintaining a job task and analysis of real-time and operations support positions. Where did you acquire your experience and how many years of experience to you possess?
6. Please describe your understanding of NERC Standards and how they apply toward training.
License/Certifications
NERC Reliability Authority (or System Operator) Certification required. Certification from accredited organization in the area of adult education/training/learning programs.
Desirable Qualifications
A Bachelor’s degree from an accredited university is highly desirable.
Experience as a Reliability Coordinator is preferred.
Electric operations training experience in Extra High Voltage, interconnected operations, using an operator training simulator (OTS)/dispatcher training simulator (DTS).
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